Hosted/SaaS Hosted or Software-as-a-Service means that the application is running on our servers, not yours. You don't have to run a dedicate monitoring server or worry about maintaining complicated, expensive software and hardware. Implementation and evaluation are fast and efficient.

Monitoring R-U-ON enables both public and private resource monitoring. Public resources (web sites, file server, etc.) are monitored directly from our data center (Net Agents) where as private resources are monitored using a set of installed agents.

Agents An agent is a small program that runs on your servers to perform behind-the-firewall monitoring. Agents collect information and report problems to our centralized system. At R-U-ON we are constantly building new agents to monitor different types of resources and services.
Agents are easy to install and administer. Once on the target machine, agents are configured and maintained through the site so no further access to the target machine is required. See a list of available agents here.
In addition, the R-U-ON platform is open for developers to build their own agents and easily integrate them. We even offer a publishing program, allowing developers to publish their agents with the R-U-ON community.

Protocol The agents communicate with the server using the IAOP Protocol (I Am On Protocol). The protocol runs over the HTTP protocol, same protocol used by web browsers. Using this protocol assures you do not need to change your firewall settings - if you can reach our server with a browser, the agent will be able to do the same. Agents use SSL to encrypt the data they send to our servers. For more information about the IAOP protocol and how you can integrate proprietary solutions with R-U-ON, check out the developers page.

Keep Alive Since all communication is directed from the agent to the server (HTTP is like that) the agent has to periodically make contact with the server to inform it is still on. This is called keep-alive.
The keep-alive interval measures the time between keep alive signals. All agents maintain a five minutes keep-alive interval.